![]() If you are unsure which computer was used, contact your ISP, and ask what MAC address was registered.It may be on a sticker on some part of the computer, or you can follow the steps in this article to find your MAC address: How to find a computer's MAC address.It is a 12-character hexadecimal number, so it may contain the characters 0-9 and A-F (example: 00:21:CC:69:F0:F1). ![]() If you cannot do this, you will have to find the computers MAC address so that you can enter it into the router manually: ![]() Note: Make sure that you are using the computer that works with your Internet connection and disconnect all other computers from the router.
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